Refund & Cancellation Policy

Effective date: 27 October 2026. Last updated 27 October 2026.

This policy is part of the terms of service of JustClaw-It, a DBA of Two7 Design LLC, and matches what support and pricing say.

Cancelling

• Cancel any time yourself: sign in to your account page and press Manage billing / Cancel. The same screen updates your card and lists your invoices.
• You can also email mike+mcpsupport@two7.design from your account address; we confirm within one business day.
• Cancelling stops future billing; you keep your plan and credits until the end of the period you already paid for, then move to the free plan.

When we refund

• First purchase, 7-day refund: if you ask within 7 days of your first paid subscription and have used no credits since buying it, we refund that payment in full and move you to the free plan.
• Billing mistakes: a charge that doesn't match your plan, a duplicate charge, or a charge after you cancelled. Refunded in full.
• Our bugs: if a fault on our side used up your credits or kept you from using the service, we restore the credits or refund the affected charge.

Email mike+mcpsupport@two7.design from your account address with the date and amount. Approved refunds go back to the original payment method through Stripe, usually within 5–10 business days.

When we don't

• Used credits are not refundable.
• Unused credits, outside the first-purchase refund above. Paid-plan credits roll over while you're subscribed, so nothing is wasted by a quiet week.
• Part-months after cancelling: you keep access until the period ends instead.
• Renewals: the 7-day refund applies to a first purchase only.
• Accounts closed for breaking the terms.

Plans are hard-capped, so you are never billed beyond your plan's price (plus any sales tax shown at checkout). This doesn't limit any rights you have under the consumer law where you live.